Real Customer Reviews

Here are some reviews from real Kerrvillains. Mostly from Google–I thank each one very much.

(830) 257-9698

Mr. Mele installed an outdoor GFCI receptable on our pump house and a dedicated circuit to restore power to our greenhouse after our storage building was rebuilt. We sent him pictures so he had a good idea of what was needed for the job. He was on time and very detailed in understanding what we needed and the work involved. He and his helper completed the job timely.
Jonathan Campbell 2026 Kerrville, TX

I was referred to Richard by a neighbor in the Canyon Springs Ranch subdivision (Ingram/Hunt) Texas who had very good prior service. My need was to electrify a Pergola in my backyard using existing wiring that was connected to a old AC unit/House (removed years ago). Richard recommended I take lots of photos and email them prior to his visit so he could be well acquainted with the request.

Richard was on time and replaced the wiring, installed a new breaker, added a code compliant cover and fixed the GCFI that was wired incorrectly. His prices were very reasonable and I am very grateful for the introduction and I plan to use his company on a few other projects after the holidays.
Steve Gartrell 2025 Hunt, TX

Great customer service. Showed up when he said he would, completed the project in a very timely manner. (This was not the case with two other electricians). I highly recommend him!
Bob Berger 2024 Harper, TX

I called on a Monday with a refrigerator outlet that wasn’t working all the time. He came over and repaired the problem immediately even though he had a long day ahead of him. Highly recommend
Gary Sheppard 2023

What a positive experience! I needed work done to be in compliance with an inspection for selling my house. I started calling electrician businesses the day after Christmas and found most were closed for the day. I left a message with R.M. Reliable and got a call back within a couple of minutes! Mr. Mele asked a few questions about the work I needed done. He did some online research to find the special parts needed and sent links to me so I could procure the materials at a local box store (which saved both time and money.). The parts were here when Mr. Mele arrived right when he said he would. He performed the repairs professionally and expertly. He was very thorough in checking all my GFCI outlets, some of which needed replacement. He had given me an estimate of the cost before I committed to having him do the job and that is exactly what he charged me. I could not be more pleased with the prompt efficient attention to my needs. Definitely highly recommend R.M. Reliable for service call electrical jobs!
Ralph Lewis 2023

Richard is very knowledgeable, professional and friendly! Great experience and quality work- doesn’t waste your time! He’s coming back in one week for more upgrades.
Kelli Dunbar 9/15/2022

We called he came and fixed our problem in no time. The fact that he came same day. Awesome. He was great. Professional honest the only electrician I’ll ever call.
Pam Kasserman, 7/13/2020

New to Kerrville and in need of an electrician for a residential electrical repair. I read the available reviews for electricians in Kerrville and chose R.M. Reliable Electric based on those reviews. R.M. Reliable Electric was the perfect choice. Richard (from R.M. Reliable Electric) is a fantastic electrician, an expert problem solver, and a terrific educator. When he had fixed my residential electrical problem(s) I understood the cause of the problem and the repair. Cost for the repair was extremely reasonable considering the time involved in troubleshooting and then repairing my problem.
I will call R.M. Reliable Electric without hesitation for any future electrical repairs. Highly recommended!
Kevin Taylor, 9/21/2018

Have used Reliable on two separate occasions. Both times repairman arrived at the designated time, explained in detail, what was required for the repair and the cost. The repairs were accomplished in a timely manner. This Contractor is a RELIABLE professional and I recommend them.
Gail Goodloe, 9/19/2018

Richard,
You did a great job yesterday installing the electrical for my whole-house fan, and for the additional four gang outlet. Your work was clean, efficient and flawless. I would recommend your services to anyone.
Gary Nelson, 6/11/2018

Richard has been the best electrician I have ever worked with. He was very flexible on his time and was very accommodating to our tight schedule. He was very knowledgeable about what needed to be done to wire our stackable washer/dryer unit. I highly recommend Reliable electric to anyone wanting a highly professional and courteous electrician!
Nathaniel Christadoss

Richard provided exceptional service for the Clinic. We were in a pinch and he arrived early to determine exactly what the problem was, promptly acquired all needed supplies and completed the job with absolutely no disruption to our Clinic operations. Richard is very professional and has a strong willingness to serve and provided great work. We are completely grateful and beyond satisfied with the results!
Hill Country MHDD thanks you!
Michelle Jones – Business Manager Hill Country MHDD

Richard is very prompt, courteous and knowledgeable. I highly recommend RM Electric for any of your electrical needs. We will certainly use his services again.
W. Courtney Groce
Kerrville, Texas

Richard was efficient and knowledgeable, and quickly fixed our electrical problems. He not only satisfied our expectations, he exceeded them, taking the time to explain how to reset our outlets, and how they are interconnected to the GFCI receptacles.
Suzi Lohse, Kerrville

Richard was prompt, available on Saturday, and of great help solving my electrical problems with a water heater. I am very pleased…………..he worked over the phone with the diagnostic technician at GE to resolve the issues.
Marion Brandes, Kerrville, TX.

I highly recommend Richard, the owner/operator of RM Electric Company. I found him to be a very caring, sincere and accommodating professional. He knows his craft, and is a very conscientious worker. His rates are reasonable and he’s a very nice guy. What more can you ask for? I wish him much success.
Sincerely,
Nancy Harris, Kerrville

Richard, I really appreciate the prompt, courteous, and knowledgeable way you handled my computer problem. Thank you very much. I look forward to using you again for any computer or electrical work that I need done.
Eddie Cathey, Kerrville

“Regulated by The Texas Department of Licensing and Regulation, P.O. Box 12157, Austin, Texas 78711, 1-800-803-9202, 512-463-6599”

2026 R.M. Reliable Electric